Warranty
Unfortunately, no refunds available. Each item is carefully crafted with the utmost care. However, if anything unfortunate happens with your piece within the first month of purchase, please contact me and I would be happy to chat about options.
Shipping
All Items are shipped out of Winnipeg, Canada.
Please note that Covid-19 may delay shipping time. Delivery dates will depend on where you live and your chosen shipping option selected at checkout. If you live in Winnipeg, there are certain areas that I can deliver to so please contact me for more information regarding deliveries.
Typically shipped out with 1-2 business days.
Within Winnipeg (2-7 days)
Canada (7-15 days)
USA (7-15 days)
International (2-6 weeks)
$3 Shipping for Necklaces, Earring and Hairclips within Canada (with tracking $16)
$17 Shipping for coasters within Canada
$5 Delivery in certain areas of Winnipeg (Contact me for more details)
Lace and Grain will not be held liable for any lost packages when selecting the Standard Non-Tracked Shipping option.
Duty and taxes upon entry into the destination country are the responsibility of the customer and will require payment upon delivery. Please contact your local customs office for more information.